Could your firm be missing out on new clients? 1 in 3 calls to businesses go unanswered – and this could be having more of an impact than you might first think.
Most clients’ first connection with a firm is a phone call. This is where they’ll make an initial judgment of your firm and hopefully move business along with you. But what if their call isn’t answered? They’re left ignored and will usually try the next law firm – your competitor.
