5 reasons to use a virtual receptionist

Lucy, Moneypenny Receptionist

Customer service is king in today’s business world, it can set you apart from the competition.

But not all businesses can afford to have full-time receptionists and customer service representatives – this is where a virtual receptionist will make all the difference.

A virtual receptionist works much like a traditional in-house receptionist but they’re employed by an outsourced service provider, answering your business calls remotely while giving the impression they work for you. There are many benefits to using a virtual receptionist, here’s our top 5:

By Moneypenny

Moneypenny is the #1 outsourced provider of brilliant customer conversations to over 21,000 businesses of all sizes and, we get it. Letting us represent your brand is hard. That's why we put trust at the heart of everything we do.