What are proactive chats and why should I use them?

In a nutshell, proactive chats are an awesome tool and will add value to your website.

They’re there to make your website work as hard as it possible can. Having support available for your customers, whenever they need it, goes a long way and proactive chats do just that. Sound good? Watch this short film and discover how you can use proactive chats to your advantage.

By Moneypenny

Moneypenny is the #1 outsourced provider of brilliant customer conversations to over 21,000 businesses of all sizes and, we get it. Letting us represent your brand is hard. That's why we put trust at the heart of everything we do.